SERVICES

You Send Us Your Product
Warehousing & Order Fulfillment
We Manage Returns & Customer Service
Quality Control & Kitting
Create & Optimize Online Listings
We Send You Money

YOU SEND US YOUR PRODUCTS


Before you send your product, the Thrive Step Commerce team will contact you to evaluate and confirm product packaging and labeling. The evaluation process will validate your packaging and labeling is compliant and ensure the product will be shipped to the end customer as intended. After the product is approved by our team of experts, it can be sent via ocean container or truck where our team will receive the goods in our state of the art warehouse.


QUALITY CONTROL & KITTING


At Thrive Step Commerce, we know the best place to package your item is in your factory. Our team works with you prior to product shipment, which means, your goods will be ready for sale on arrival. Upon arrival, inventory is checked to confirm its been packaged as per the approved standard. If there is a discrepancy, we will work with you to correct and resolve the issue in a timely manner. We can also work with you to identify and create additional selling options by bundling goods together.



WAREHOUSING & ORDER FULFILLMENT


Our modern warehouse allows you to sit back while we manage your end to end shipping needs. Most orders ship within 24 -48 hours and our inventory control processes make sure the right product goes to the right place. Thrive Step manages the complete shipping process, so you don’t have to.



CREATE & OPTIMIZE ONLINE LISTINGS


Our team at Thrive Step Commerce has your back. We continuously update and optimize your listings on all major platforms to maintain pricing and up to the minute inventory controls. Additionally, our team manages key word searches and is in regular contact with buyers to ensure your product is seen and purchased.



WE MANAGE RETURNS & CUSTOMER SERVICE


Today’s ecommerce world focuses on meeting and exceeding new customer expectations. We offer real time customer service, providing clients with answers to their questions with minimal wait time. For returned items, our team will receive, inspect, sort and restock the items back into inventory maintaining a span of control on your saleable goods.



SALES RECONCILIATION


We micromanage all sales analytics and offer birds eye view of the profitability in the complete supply chain. Our purpose is to give you deep insights into the overall profitability of the business model so that you can alter your sales strategy based on ever-evolving sales data.



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